City Commuter
Lightweight step-through frames with integrated lights, fenders, and a smart lock. Built to disappear into your daily routine.
2025 Flagship Series
Premium Electric Bikes, Engineered for Tomorrow
Customem builds precision-engineered e-bikes with aerospace-grade aluminum frames, smart torque motors, and batteries that go the distance. Designed in California, hand-assembled, built to outlast the city.
80mi
Range per charge
28mph
Top assisted speed
2.4s
0–20 acceleration
12,400+
Riders across 38 states
4.9 / 5
Average verified rating
5 years
Frame & battery warranty
72 hrs
Hand-assembly & shipping
Built for every ride
A bike for the way you actually move
From dense urban commutes to weekend gravel escapes, every Customem model is tuned to a specific kind of riding — no generic platform, no compromise.
Performance Road
Carbon-blend forks, torque-sensing mid-drives, and 28mph top-end assist for riders who measure trips in PRs.
All-Terrain Adventure
Fat-tire stability, 750W peak motors, and long-range dual batteries for trails, fire roads, and the long way home.
Folding & Compact
Folds in under 10 seconds to fit under a desk, in an apartment, or in a transit rack. Range you wouldn't expect from a folder.
Cargo & Family
Reinforced rear racks rated to 200 lbs, kid seat compatibility, and twin-battery range for school runs and weekly hauls.
Custom Builds
Work directly with our engineers to spec a one-of-one build — color, geometry, drivetrain, and component tier.
Featured Models
Three flagships. One obsession with detail.
Each flagship is a statement of intent — every weld inspected, every cable routed by hand, every firmware update rolled out over the air for the lifetime of the bike.
New
Customem Atlas 1
Our flagship city commuter. Belt-driven, silent, and engineered to make car ownership feel obsolete.
$2,895 $3,200
Configure yours
Best Seller
Customem Vector Pro
Carbon-blend road performance with a 500W mid-drive. Built for riders who count seconds on the climb.
$4,495 $4,800
Configure yours
Adventure
Customem Traverse X
Fat-tire, dual-battery, GPS-equipped. Range that pushes past 100 miles on a single charge.
$3,795 $4,200
Configure yours
Why Customem
Engineered like a vehicle. Service like a neighbor.
We don't white-label overseas frames. We design, prototype, and assemble in our own facility — and stand behind every bolt we torque.
6061-T6 Aircraft Aluminum
Our frames are hydroformed and heat-treated in the same facility that supplies aerospace Tier 1s. 10-year structural warranty included.
Smart Torque Sensing
1,000 readings per pedal stroke feed a torque sensor that adapts motor output to your effort — not just your throttle.
UL-Certified Battery Packs
Every pack is individually cell-matched, thermal-monitored, and tested to UL 2849. Five years or 30,000 miles, whichever comes later.
Lifetime Over-the-Air Updates
New ride modes, range optimizations, and security patches pushed wirelessly for as long as you own the bike.
From order to open road
A buying experience that respects the bike
No mass-market handoffs, no mystery warehouses. Here's what happens between your order and your first ride.
STEP 01
Configure
Pick your model, frame size, color, and component tier. Need help? Our team responds in under an hour during business days.
STEP 02
Hand-Assembled
A single technician assembles, tunes, and safety-checks your bike over 4 hours. No production line, no shortcuts.
STEP 03
White-Glove Delivery
Shipped insured, fully charged, and boxed in recycled molded pulp. Local customers get a personal fitting at our showroom.
STEP 04
Lifetime Support
Free tune-ups for the first year, 24/7 chat with real engineers, and loaner bikes if yours ever needs extended service.
From the saddle
12,400 riders. These are three of them.
Verified reviews from real Customem owners — pulled from our order database, never incentivized.
"Replaced a 25-mile daily car commute with the Atlas 1. Eight months in, zero service issues, and I'm genuinely fitter. The torque sensor feels like cheating."
"The Vector Pro climbs better than my old road bike on a 500W day and three times better when I'm cooked from the week. OTA updates added a new eco mode last month."
"Took the Traverse X on a 94-mile mixed-terrain loop outside Moab. Came home with 11% battery. Service team answered a Sunday tuning question in 20 minutes."
Ready to ride?
See it. Test it. Take it home.
Book a 30-minute fitting at our San Francisco showroom, or configure your Customem online and we'll ship it white-glove to your door.