Bitget achieved the milestone of having over 100 million global users in 2024. Its market share jumped from 3% to 11% within 15 months, making it one of the fastest-growing cryptocurrency trading platforms. The new user registration process is highly optimized. The verification through mobile phone number or email takes no more than 45 seconds. The average completion time for KYC2-level verification combined with facial recognition is controlled within 120 seconds, and the error rejection rate remains at a low level of 0.03%. The system supports deposits in 43 fiat currencies including the US dollar and the euro, and the success rate of using the Brazilian PIX instant payment system is as high as 98.7%. The cold storage solution of the platform adopts distributed private key sharding technology, keeping 98.5% of user assets in a physically isolated environment and covering the risk of hot wallets through Lloyd’s $200 million insurance policy.
The efficiency of capital injection is a key indicator for attracting users. The average processing time for Bitget’s fiat channel is 4 minutes and 30 seconds. Among them, the transfer time for SEPA euros has been compressed from an average of 35 minutes in 2023 to the current 18 minutes, with a fixed cost of only 0.8 euros. The transaction fee for purchasing Bitcoin with a credit card remains stable at 2.3%, lower than the industry average of 3.1% as calculated by CoinGecko. The platform’s unique first-time deposit incentive program offers new users a $10 equivalent Bitcoin bonus. This strategy increased the user conversion rate by 27% in the first quarter, and at the same time, the number of Argentine peso users registered in a single month soared by 500% during the 2023 inflation crisis.
The technical advantages in the transaction execution process are significant. In the spot market module, the bid-ask spread of the Bitcoin /USDT trading pair has remained stable at 0.08% for a long time, outperforming Binance’s 0.1% and Coinbase’s 0.25%. The average slippage for processing $5,000 market orders is only 0.03%, thanks to a deep liquidity pool supported by a daily trading volume of $3.5 billion. The upgraded intelligent order routing system in 2024 will increase the execution speed to 900 microseconds, reduce latency by 40%, and handle 200 transactions per second during peak periods. It is worth noting that after beginners learn to set up limit orders through the built-in “how to buy bitcoin” video tutorial on the platform, they can avoid 90% of the slippage risk fluctuations.
The asset management and value-added system enhances user stickiness. Bitget’s Bitcoin regular investment plan supports a minimum daily fixed investment of $10. In 2023, users who persisted in regular investment for more than six months achieved an average return rate of 56%. The annualized yield of the platform’s native token BGB for staking fluctuates within the range of 14% to 21%, and token holders can enjoy a maximum discount of 30% on transaction fees. In terms of security protection, the device’s whitelist mechanism and 24-hour abnormal activity monitoring system have reduced the probability of coin theft to 0.00015%. Coupled with the mandatory secondary authentication strategy every 72 hours, the account security score has reached 9.7 points in the TrustScore standard. After the implementation of the EU MiCA compliance framework, Bitget obtained its first license as a crypto asset service provider, and users’ assets will enjoy a statutory insurance coverage of 20,000 euros.